Introducing OnTarget
When searching for human services software, don't settle for half a solution.
Most EHR packages end with billing, yet your business has far more to accomplish than simply documenting and billing for services. OnTarget offers your organization a complete solution covering all phases of clinical and business operations.
Our goal is to provide extensive value through integration and process improvement. Our implementation and account management teams have extensive human services experience, which they apply directly to your unique situation. We assess each client as individually and design an implementation path that fits their needs. We focus on the tasks that will provide the most benefit to the organization and the people that they serve.
Below you will find an in-depth review of the features and services that make up the OnTarget® Sofware as a Service (SaaS) offering.
A Feature-Rich Suite of Tools
Our Clinical Solution provides you with a complete electronic medical records solution, enabling users to easily track detailed customer clinical information such as service authorizations, treatment plans, and treatment notes. Through cutting-edge document storage technology, you are able to easily maintain electronic clinical documents and store information in numerous formats, ensuring that you meet the wide variety of required payer or service formats.
Our accounting Solution enables you to accurately manage your general ledger. Through the integration of your organizations billing and cost information, OnTarget ensures that you maintain accurate and detailed general ledger reports. You have the ability to generate income statements at the cost center, program code, service code, or even client level, enabling you to more accurately manage your business and identify improvement opportunities.
We often see that the under performing departments or services are masked by the good performers in the standard high level reports that most human service agencies use. By having the ability to break down these business areas into greater detail, our clients are able to more accurately identify the under performing areas of their organization and focus their staff resources and efforts on those areas that can generate the greatest impact on their organization.
Our Financial Solution enables you to accurately manage your billing, accounts receivable, accounts payable, and bank accounts. You are able to track a wide variety of critical financial information and then turn that information into actionable information. With checks-and-balances built into the system to proactively identify financial issues before they become major problems, OnTarget will proactively identify errors, such as exceeding the maximum service requirements based on a service authorization.
Our Human Resources Solution provides you with the ability to effortlessly schedule customers and caregivers, manage your employees, and oversee critical employee trainings. From tracking staff employment history, maintaining company leave policies, and generating expiring employee certification reports, your HR staff has the ability to ensure that your organization is functioning at the highest level possible.
Our Payroll Solution leverages your client service schedules and billing information to ensure that you are accurately paying your staff for the services that they are providing. It enables you to distinguish between different pay types per employee, manage various pay disbursement methodologies, and assign pay deductions and tax withholding. Coupled with our Payroll Support Service, it enables you take control over the area that is generating the vast majority of your costs, your payroll.
Business Management Service Solutions
Billing/Claims Management provides claims processing support. Through this close, personal attention to your billing, we eliminate time consuming steps and provide quick billing reports turnaround, enabling increased billing accuracy and cash flow. After you enter the claims in the OnTarget System, your Dedicated OnTarget Support Team will...
- Ensure claims are HIPAA compliant
- Scrub claims for errors and irregularities
- Ensure diagnosis codes are valid ICD 9 billing codes
- Validate CPT/HCPCS codes against international database
- Transmit billable claims to payers
- Apply remittance advices to Account Receivable, General Ledger, and Payroll
AR & Denials Management enables our partners to focus on the current day's activities, instead of constantly trying to catch up on past billing activities. It maximizes cash collections, generates increases cash flow, and enables better customer service focus. Your Dedicated OnTarget Support Team will...
- Review aging reports for past due payments
- Follow up on denials with payers and work with your staff to resolve claim denials
- Resubmission of claims
- Identify common denial problems and work with your staff to enable prevention
Payroll Support allows our partners to integrate critical labor cost information with the rest of their business. Outside payroll services do not integrate with the rest of your systems. Payroll Support ensures that you are billing for all labor costs, generate cost savings due to reduced resources, and generate accurate cost reporting. Your Dedicated OnTarget Support Team will...
- Process and deposit payroll tax liabilities
- Complete all required quarterly payroll compliance tax reports
- Complete all Year-end processing, including W-2's and 1099's
Business Performance Monitoring focuses on identifying inefficiencies in your business operations and preventing non-compliance oversights. Your expert Dedicated Support Team, with extensive human service industry experience and a strong knowledge of business processes, will analyze your data to identify root causes and areas for operational improvement. As an extension of your business team, your Dedicated OnTarget Support Team will...
- Proactively monitor key business areas
- Identify business improvement opportunities
- Work with staff to ensure correct documentation
- Generate customized reports
Secure IT Management
Our secure IT management process provides a hosted platform of hardware and online solutions without requiring IT involvement, minimizing the drain on your IT resources and staff, and dramatically improving your analysis and reporting capabilities. With industry leading secure data storage and management, your organization is ensured of data security and achieving HIPAA compliance standards.
Data Storage is provided through our hosted platform of hardware and online solutions. Managed through Hewlett-Packard's highest level of support, their 4-hr 24x7 Same Day Hardware Support Pack Service, we ensure the highest quality of data storage possible.
- 24 hour/day 7 days/week 365 days/year professional server monitoring by live personnel to ensure servers are operating at peak efficiency at all times
- Hardware maintenance service within four hours of calls received, including holidays
- Uninterrupted power backup for up to a week of outage.
- Data Security is essential to your organization's ability to effectively manage it operations and ensure that it meets HIPAA and state compliance standards. We guarantee the highest level of data security possible .
- Data backups to disk and to tape every 24 hours
- Raid 5 data redundancy
- Disaster recovery support
- Lock down of servers in a secure environment with bio access verification and video surveillance
One look and we know you will agree that OnTarget offers you the most complete human services software solution available. Contact Us today to learn more.